Coinswap is integrated into multiple cryptocurrency trading platforms, including Binance, Bitfinex, HTX, OKEx, and Kucoin. At the moment of the trade, we’ll choose the best exchange rate on the market and offer it to you.

The processing speed ranges from about two to twenty minutes, depending on how long it takes for a block to happen in the network. Most orders are processed in just a few minutes. If the transaction is significant (more than 1 BTC or equivalent), processing it may take a little longer, depending on the size of your transaction and the capacity of the block. Thanks to our revolutionary trading algorithms, we boast the highest exchange speeds on the market.

Find a reliable wallet When deciding which crypto coin you want to acquire. Each cryptocurrency has an official one. When you create a wallet, you automatically get an address and a private key. Keep your private key to yourself, and don’t show it to anyone, even if they ask. For security reasons, we will never ask you for your private keys, and nobody should.

Transactions on Coinswap usually take from 5 to 30 minutes. If your transaction takes more time, it may be due to various issues:
DDoS attacks. Unfortunately, such problems happen from time to time, but we are always happy to help you and solve any issues;
Cryptocurrency updates. We may update the client and turn off some coins. As soon as we turn them back on, you will get your funds right away;
The blockchain is overloaded. Too many transactions are waiting to be included in it, and yours may also wait for its turn. Sometimes, you might have to wait a little longer.

During the classic flow, each transaction may have its unique exchange rate because of rate fluctuations, market conditions, and network fees. The rate might change at any moment; as a result, you might receive more or less than you thought you would. Implementing fixed-rate exchanges requires us to lay down a small reserve to guarantee your safety from exchange rate fluctuations. This reserve is included in the rate you will see at the beginning of the exchange; no other fees are included. Because of the rate risks we take, the fixed rate may differ from the classic flow's rate. However, it gives our customers confidence in the amount they will receive.

You can find the cryptocurrency address in the crypto wallet that you use to keep your coins and tokens. It contains letters and numbers and looks like an alphanumeric string. Cryptocurrencies are based on different blockchains and have their own unique address formats. It’s necessary to provide us with the crypto wallet address, and we’ll send your coins there.

There may be various reasons, including:
The spelling of the address. Make sure that the address contains all the necessary auxiliary characters, suffixes, and prefixes (dots, dashes).
Extra spaces. Make sure all address characters have been copied. Сheck there are no spaces at the beginning and end of the address.
Incorrect blockchain. Make sure that the network of the selected coin matches the network your address belongs to.
Some other issues. Feel free to contact our support team which is available 24/7 via tg email (support@coinswap.win) or live chat.

Your reward will be sent to the address you provided in the recipient address field